Privacy Policy
Last Updated: January 2026
Willow Community Care ("we," "us," "our," or "Company") operates willowcommunitycare.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated services, features, and functionality.
Information We Collect
We collect information in the following ways:
- Personal Information: When you contact us or sign up, we may collect your name, email address, phone number, and other contact details you voluntarily provide.
- Technical Data: We automatically collect your IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather usage data.
- Usage Data: We monitor how you interact with the Website, including links clicked, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand Website performance and user behavior
- Affiliate tracking and commission attribution for casino partners
- Improving Website functionality, design, and content
- Responding to your inquiries and customer service requests
- Sending promotional updates and newsletters (with your consent)
- Detecting fraud and ensuring Website security
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytics Cookies: Help us understand user behavior and optimize performance.
- Affiliate Cookies: Track referrals and conversions with casino partners.
- Marketing Cookies: Enable personalized advertising and retargeting.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect Website functionality. For detailed information, visit allaboutcookies.org.
Third-Party Links
Our Website contains links to third-party casino websites and affiliate partners. We are not responsible for the privacy practices, terms, or content of these external sites. We strongly recommend reviewing the privacy policies of any casino or gaming platform before providing personal or financial information. Your use of third-party websites is governed by their respective privacy policies, not this document.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise these rights, please contact us at the address provided below.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Generally, we retain:
- Personal contact information: Until you request deletion or unsubscribe
- Analytics and usage data: Up to 24 months
- Affiliate tracking data: As required by affiliate agreements (typically 90 days to 12 months)
- Cookie data: As specified in individual cookie settings
You may request deletion of your data at any time by contacting us.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us:
Email: [email protected]
Website: willowcommunitycare.com
We will respond to your request within 30 days in accordance with applicable data protection laws.